Joy Resolve
Joy Resolve continuously strive to balance user happiness with ambitious, sustainable design. Each product adhering to their own strict guidelines on sustainability and functionality.
The Challenge
Joy Resolve’s co founders did not feel they understood the impact of their marketing efforts. Spend was difficult to track and this lack of visibility led to uncertainty. Furthermore, they were not seeing a clear return on investment from their Facebook Ads.
After several years of struggling to grow their online channel, they were questioning whether direct to consumer was a viable channel for them or whether they should focus their efforts on their B2B retail business.
Our Work
Digital Strategy
We helped Joy Resolve take a step back and accurately understand the performance of their e-commerce & digital marketing so we could focus resources on the opportunities that would drive the highest ROI
Reporting & Analytics
We built custom profitability reporting to allow the founders to track their online performance.
Customer Acquisition
We restructured their Meta Ads campaigns to make sure they were driving cost effective impressions that were leading to conversions. We worked collaboratively to optimise audiences and content.
Conversion Rate Optimisation
We improved site speed and optimised the customer journey from product discovery to purchase.
Our Work
Digital Strategy
We helped Joy Resolve take a step back and accurately understand the performance of their e-commerce & digital marketing so we could focus resources on the opportunities that would drive the highest ROI
Reporting & Analytics
We built custom reporting to allow them to maintain a clear picture of their online performance.
Customer Acquisition
We restructured their Facebook Ads campaigns to make sure they were driving cost effective impressions that were leading to conversions. We worked collaboratively to optimise audiences and content.
Conversion Rate Optimisation
We improved site speed and optimised the customer journey from product discovery to purchase.